Our vision is simple.
We want to bring your expression of joy, gratitude, and hope to life by creating exquisite gift boxes and delivering them to the most important people in your world. Here is what you can expect when you partner with us to send a gift.
PAYMENT DETAILS
We accept all major credit cards: Visa, MasterCard, American Express, and Discover. All transactions are secure and encrypted and we don't store any of your payment information.
GIFT PACKAGING & MESSAGING
All gifts are nestled in festive shreds and shipped in a luxe 10”x10”x5” keepsake box and finished with gorgeous ribobn. Your gift is then packed inside a shipper box for protection.
Your personalized message is handwritten on a letterpress card and included with your gift. Simply write your desired message in the provided box on the product page before adding your gift to the cart.
No invoices or prices are included in our shipments.
GIFT SUBSITITIONS
Once in a blue moon we may be out of a specific item. If that happens, we reserve the right to substitute an equally fabulous item.
SHIPPING
We offer flat rate shipping for the continental United States and all boxes are sent USPS Priority Mail, unless other arrangements have been made. We send you a tracking link and shipment confirmation via email.
If you would like to send gifts to different recipients, you will need to create a separate purchase for each recipient. We apologize for the inconvenience and hope to come into the 21st century in 2018.
We don’t yet offer international shipping as a standard service. That being said, please email us for options.
WHERE’S MY BOX?
Packages that are marked delivered but not received can be attributed to any number of things. We suggest you first check with your local mailman or post office. Almost always, the package is being held for pick-up.
If a package is returned because the address provided to us was incorrect, the buyer will need to re-pay shipping costs before we will send the package again.
If the post office cannot locate your package, we recommend filing a carrier claim. We’re also happy to do everything we can to help. Beyond that, unfortunately we cannot be responsible for any errors made by the postal service including packages that are lost or damaged.
CUSTOMER SERVICE
Contact us at elizabeth@graciousgiftco.com with your questions.
Please note our business hours are
Monday - Friday 9am - 5pm EST
We will address your questions promptly – we promise!
CUSTOM BOXES
We love to create custom boxes and gifts for weddings, events, special occasions, and corporate gatherings. Be in touch and let’s dazzle your guests!